Account Queries

Do I need to create an account to place an order?

No, this won’t be necessary. You can check out as a guest and no additional information is needed. We do encourage you to create an account as we would like you to stay up-to-date with our latest news and offers.

Order Queries

When will my order be shipped?

Your package will be shipped within 2 days after receiving your payment.

How long will shipment of my order take?

Delivery within Europe normally takes place within 1-10 working days; worldwide delivery can take up to 30 working days.

How will you ship my purchase?

Your purchase will be shipped in a discrete white envelope without stickers, logo’s or other marks that give away the content.

Can I cancel my order?

You can only do so until the moment we shipped your package.

Payment Queries

What payment methods do you accept?

We accept payment by debit and credit card, bank transfer or cash. Please see our payments page for more information.

Do you accept PayPal?

For now, Paypal is not supporting the medical marijuana industry and this extends to the sale of seeds so we can't accept PayPal payments. We are always looking for ways to make it easier for our customers so if this changes we will add it to our services.

What currencies do you accept?

We only accept Euro’s.

What address do I send the cash to?

Our address can be found in the confirmation email we send after you completed your order.

How do I know if you received my cash payment?

We advise you to always send cash by registered mail, this way you can check where your payment is.

Product Queries

Do you sell regular seeds?

City Seeds Bank only sells feminized seeds, meaning that 99% of the seeds will grow to be female. This goes for the autoflowering seeds as well.

Which strain has the highest THC level?

Are all seeds suitable for outdoor growth?

When the climate is right, yes. Usually cannabis plants prefer warmer climates so if you are living somewhere with a colder climate these are strains that will also do well outdoors:

  • Nothern Light
  • All autoflowering strains