Frequently Asked Questions (FAQ)

Welcome to the City Seeds Bank FAQ page. Here, you’ll find answers to common questions about our products, ordering process, shipping, and more. If you need further assistance, feel free to contact us at info@cityseedsbank.com.

Product Information

What types of cannabis seeds do you offer?

We specialise in:

Feminized Seeds: Guaranteed to produce female plants, eliminating the need to identify and remove male plants.
Autoflowering Seeds: Begin flowering automatically after a certain period, regardless of light cycles.
CBD Seeds: High-CBD strains for therapeutic use.
HHC Products: Including gummies and vapes featuring Hexahydrocannabinol (HHC), a unique cannabinoid gaining popularity for its potency and effects.

Do you sell regular seeds?

No, we only offer feminized and autoflowering seeds to ensure a higher yield and easier cultivation.

Are all seeds suitable for outdoor growth?

Yes, many of our strains thrive outdoors, especially in warmer climates. Recommended outdoor-friendly strains include:

Northern Light
All autoflowering strains

Ordering & Payment

Do I need to create an account to place an order?

Yes, creating an account is necessary to place an order.

What payment methods do you accept?

We accept:

Pay by Link: A secure, fast, and convenient method. After placing your order, you’ll receive a payment link via email.
Bank Transfer: Payments can be made to our ABN AMRO account. Please note that bank transfers may take 2–5 days to process.

What currencies do you accept?

We only accept payments in Euros (€).

Shipping & Delivery

When will my order be shipped?

Orders are shipped within 24–48 hours on weekdays after receiving payment.

How long will the shipment of my order take?

Within Europe: Typically 1–10 working days.
Worldwide: Can take up to 30 working days.

How will you ship my purchase?

All products are shipped discreetly. We use Track & Trace for all shipments.

Do you ship to my country?

We ship to countries where it is legal to buy, sell, and own cannabis seeds. Please check your local laws before ordering.

Can I cancel my order?

Orders can only be cancelled before they are shipped. Once dispatched, cancellations are not possible.

Returns & Refunds

Can I return my order?

Returns are accepted only for faulty or damaged items. Please contact us within 14 days of receiving your order. Products must be unopened and in their original packaging.

Who pays for return shipping?

The customer is responsible for return shipping costs unless otherwise agreed upon.

Will I get a refund for shipping costs?

Original shipping costs and import duties are non-refundable.

Privacy & Security

Is my personal information secure?

Yes, we prioritise your privacy. Your personal details will not be sold or shared. They are only used for the purpose of processing and shipping your order.

If you have any other questions or need assistance, please don’t hesitate to contact us at info@cityseedsbank.com.